General

Personal settings

  • My photo

    Formats supported: JPEG, PNG, BMP.

  • Language

    You must restart the XPhone Connect Client for the changes made to the language to take effect.

  • Password

    Changing the password affects the XPhone Connect Client and the XPhone Connect Mobile App.

  • IM address

    The personal IM address ensuring availability for external contacts, e.g. via Federation.

Depiction

  • Show new conversations in separate windows

    Conversations are started in separate windows.

  • Start XPhone Connect automatically during system start

    The XPhone Connect Client is also started automatically by the operating system.

  • Start and stop XPhone Connect together with the Outlook Client

    The XPhone Connect Client is automatically started and stopped when Outlook is started or stopped.

Dashboard

Activate the Dashboard for conversations, contact cards and inbound calls. The dashboard is then automatically shown for open contact cards, conversations or inbound calls, and also shows additional information on the contact (see XPhone Connect Administration Manual, chapter Configuration > Dashboard).

TeamDesk

  • Behavior during calls that were not transfered via the hotline

    Set TeamDesk status to “In post-processing” during a call.

    If the XPhone user is a member of a TeamDesk group, he is given the option Set TeamDesk status to “In post-processing” during a call here. This means that the TeamDesk member is automatically set to In post-processing (provided he or she is logged into TeamDesk) while a call is being made with XPhone that was not transferred via a TeamDesk hotline. Otherwise, calls from the hotline are also signaled to the team member so that the team member can respond quickly and take the calls from the hotline.

Integrations

  • Call data automatically transferred to DATEV

    The call data from XPhone Connect is transferred to DATEV pro via an interface. The scope of functions of this application integration is described in the Administration Manual, chapter Application integration > DATEV pro.

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