Notifications

Response to voice calls

Activate the toast display (desktop notification) and/or the conversation window for inbound calls. Depending on the configuration, a pop-up desktop notification (toast) and/or the XPhone Connect Client window for the respective conversation appears in the case of an inbound call.

Response to new chats

Activate the toast display (desktop notification) and/or the conversation window for inbound chats. Depending on the configuration, a pop-up desktop notification (toast) and/or the XPhone Connect Client window for the respective conversation appears in the case of an inbound chat. Independent of the configuration, the Do not disturb presence status suppresses chat notifications option does not show a toast for the chat after activating Do not disturb presence.

Notification tones

Select ring tones for signalling calls and/or chat messages separated by internal and external calls. You can set the output devices and ring tone volume under Audio.

Busylight

XPhone Connect Client also controls a Kuando Busylight UC connected via USB for signalling the current status. XPhone Connect supports the Alpha and Omega Busylight models as a device connected locally but not within a terminal server environment.

The presence status (e.g. Present, Do not disturb) or events (e.g. inbound calls) are signalled by various colours at the Busylight (on or flashing).

Busylight signalling

Presence status or event

Busylight colour

Unavailable

Off

Available

Green

Home office

Green

Be Right Back

Yellow

Busy

Blue

Do Not Disturb

Blue

Ongoing call

Red

Inbound call

Flashing red

  • Missed call

  • Fax received

  • Chat waiting

Current presence status flashing (green, yellow or blue)

Setup

The Busylight is directly addressed by XPhone Connect Client as a device which is connected locally, and is also configured in the Client settings:

  1. Connect the Busylight to your computer via USB. Only one Busylight may be connected at a time.

  2. Open the Notifications > Busylight settings.

  3. Select a task for the Busylight:

    • Deactivated

      Busylight is not used.

    • Telephone & presence

      Telephone status and presence status are signalled.

    • Telephone

      Only telephone status is signalled (inbound call, ongoing call).

  4. Select a ring tone for acoustic signalling at the Busylight.

  5. Adjust the ring tone volume.

  6. Check the ring tone melody and volume by clicking the Play icon.

  7. Press OK to save.

  8. Press OK to close the configuration dialogue.

Hint

If the Busylight is used by several applications in a Windows session, the XPhone Connect status may not be shown correctly.

Have you found an mistake on this page?

Please send us a hint about this error by mail to doku@c4b.de. Thank you very much!