Conversations

Chat

1. Contact list

2. Undock/Dock conversation

3. Add participant to chat

4. Add image or screenshot

In the undocked window

Phone call

1. Contact list

2. Journal

3. Connection quality (softphone)

4. Call duration

5. Transfer call

6. Query

7. Hold call

8. Number pad

9. Mute (softphone)

Meeting

1. Contact list

2. Dates

3. Journal

4. List of participants

5. Conference call

6. Chat

7. Screen sharing with selection of the monitor

8. Meeting options

9. Participant connection status

10. Invite participants

Toast - Desktop notification

A toast (desktop notification) is a small dynamic window triggered by the Client which is faded in the following applications:

• Inbound call (with Dashboard display as an option)

  The caller is identified, the call can be picked up or rejected via buttons.

• Chat message

  The chat partner is shown, chat can be picked up via the button or answered directly in the text field.

• Inbound fax

  The sender of the fax message is shown and a button is offered for showing the fax.

• Inbound voicemail

  The sender of the voicemail is shown and a button is offered for playing the voicemail.

• Invitations to meetings

  Moderator of meeting is shown, participation in meeting is possible via button.

Toast settings

It is possible to configure in the Client settings when and with what info the toast is to be shown.

Have you found an mistake on this page?

Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!