Logging

Activate

Activate logging for troubleshooting

• General

  General functions of the current client.

• Client-server connection

  Verbindungsprotokollierung, z.B. von Fehlern bei der Übertragung. Nach der Aktivierung kann der Client langsamer als üblich reagieren, weshalb diese Option nur auf Anfrage des technischen Supports für kurze Zeit aktiviert werden sollte.

• Open folder

  Opens the directory in which the logs are filed.

• Send log files

  The link creates a new e-mail with the installed client (e.g. Outlook) and adds the log files directly packed in a ZIP.

Dashboard

Activate Online logging to make protocol information available via the Dashboard display.

Maintenance

• Re-register Outlook forms

  If the New text message or New fax forms do not appear in Outlook, i.e. the buttons do not react, please use this function. If the problem remains, please contact Product Support.

Have you found an mistake on this page?

Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!