Avaya IP Office Server Edition

General

  1. Checking the licenses of the required SIP channels:

    ../../_images/avaya_ip_srv-1.png

  2. Activate the SIP trunk lines in the LAN1 settings:

    ../../_images/avaya_ip_srv-2.png

  3. Configuration of the maximum SIP sessions:

    ../../_images/avaya_ip_srv-3.png

  4. Deactivation of the firewall:

    ../../_images/avaya_ip_srv-4.png

  5. In the system under Telephony, make sure that the item Disable forwarding/outward switching is deactivated:

    ../../_images/avaya_ip_srv-5.png ../../_images/avaya_ip_srv-6.png

CTI

Configuration of the XPhone Connect Server

For the connection via the TAPI interface, the corresponding Avaya TAPI driver must be installed on the XPhone Connect server.

System settings > Telephony & Meetings > Telephony > CTI

Click new landline gateway in the table header. The Create new landline gateway dialogue opens:

PBX type:

Select Microsoft TAPI 2.x (local).

Name:

Enter a unique name here.

Dialling parameter:

Select a dialling parameter.

Deactivated:

Set this flag if this gateway is to be pre-configured but not activated.

System settings > Telephony & Meetings > Telephony > CTI > New Landline gateway

../../_images/avaya_ip-7.png

When the configuration is completed, click Save.

Diagnostics

You can find information on diagnostics here.

Line configuration

System settings > Telephony & Meetings > Telephony > Lines

There are no further peculiarities. The corresponding Lines and Users must be set up and configured in the XPhone Connect Server.

Avaya IP Office Server Edition - UM

Configuring the PBX

  1. Create a new SIP trunk and enter the IP address of the XCAPI gateway, automatically port 5060 is used:

../../_images/avaya_ip_srv-7.png

  1. Detailed settings for the XCAPI trunk:

../../_images/avaya_ip_srv-8.png ../../_images/avaya_ip_srv-9.png

  1. Setup of the codecs for the connection to the XCAPI interface:

../../_images/avaya_ip_srv-10.png

  1. No SIP credentials are required for XCAPI connection:

../../_images/avaya_ip_srv-11.png

  1. Please refer to the advanced settings for SIP Trunk:

../../_images/avaya_ip_srv-12.png ../../_images/avaya_ip_srv-13.png

  1. Definition of the function codes for XCAPI:

../../_images/avaya_ip_srv-14.png

  1. Setup of routing for the respective prefix to voicemail or faxmail:

../../_images/avaya_ip_srv-15.png ../../_images/avaya_ip_srv-16.png

Avaya IP Office Server Edition - XCC

The SIP gateway for the AnyDevice and conference service functions is configured completely independently of the SIP gateway for the UM functions.

Configuring the PBX

  1. Create a new SIP trunk and enter the IP address of the XCC gateway, automatically port 5060 is used:

    ../../_images/avaya_ip_srv-17.png

    Ports 5060 must also be used on the XCC gateway. Due to the fact that XCAPI also uses port 5060, a separate IP address should be defined on the XPhone Connect server for each connection if both connections are used simultaneously.

  2. Detailed settings for the XCC trunk:

    ../../_images/avaya_ip_srv-18.png ../../_images/avaya_ip_srv-19.png

  3. Setup of the codecs for the connection to the XCC interface:

    ../../_images/avaya_ip_srv-21.png

  4. No SIP credentials are required for XCC connection:

    ../../_images/avaya_ip_srv-22.png

  5. Please refer to the advanced settings for SIP Trunk:

    ../../_images/avaya_ip_srv-23.png ../../_images/avaya_ip_srv-24.png

  6. Definition of the function codes for XCC:

    ../../_images/avaya_ip_srv-25.png

  7. Set up routing for the AnyDevice phone number and conference rooms:

    ../../_images/avaya_ip_srv-26.png ../../_images/avaya_ip_srv-27.png

Configuration of the XPhone Connect Server

SIP Gateway

Configure a new SIP gateway:

System settings > Telephony & Meetings > Telephony > SIP > SIP Gateway Objekt

Select the gateway type Avaya IP Office and assign a name. Now select the dialing parameter you created earlier.

Connection:

  • Host name or IP address (local): XPhone Connect server address and defined SIP port (default 5060)

  • Host name or IP address (gateway): Avaya IP Office address and defined SIP port (default 5060)

AnyDevice:

Enter the configured number from the Avaya configuration here, e.g.:Call forwarding number: 497

Conference:

Select a language here and enter the configured number from the Avaya configuration, activate the conference service, e.g.: Dial-in numbers: 498

../../_images/avaya_ip-28.png

Have you found an mistake on this page?

Please send us a hint about this error by mail to doku@c4b.de. Thank you very much!