Unified Messaging Log

  1. To do this, open the XPhone Connect Server Web Administration under System settings > Logging > UM services > Logging.

  2. Make sure the log level is set to Detailed Debug Messages and click save.

  3. Now delete old logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail. A new window opens. Click on Delete and close the window.

  4. Now restart the services by clicking on the Stop all button under System settings > UM > Services and then on Start all

  5. Now reproduce the behaviour again and make a note of exactly how it was done.

  6. Then download the logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail, and then on the Download button.

Send us the downloaded ZIP file together with your exact process description.

Have you found a mistake on this page?

Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!