Unified Messaging Log

1. To do this, open the XPhone Connect Server Web Administration under System settings > Logging > UM services > Logging.

2. Make sure the log level is set to Detailed Debug Messages and click save.

3. Now delete old logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail. A new window opens. Click on Delete and close the window.

4. Now restart the services by clicking on the Stop all button under System settings > UM > Services and then on Start all

5. Now reproduce the behaviour again and make a note of exactly how it was done.

6. Then download the logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail, and then on the Download button.

Send us the downloaded ZIP file together with your exact process description.

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Please send us a hint about this error by mail to doku@c4b.de. Thank you very much!