Unified Messaging Log
To do this, open the XPhone Connect Server Web Administration under System settings > Logging > UM services > Logging.
Make sure the log level is set to Detailed Debug Messages and click save.
Now delete old logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail. A new window opens. Click on Delete and close the window.
Now restart the services by clicking on the Stop all button under System settings > UM > Services and then on Start all
Now reproduce the behaviour again and make a note of exactly how it was done.
Then download the logs by clicking on Logging under System settings > UM > Services below any service, e.g. Voicemail, and then on the Download button.
Send us the downloaded ZIP file together with your exact process description.
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Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!