Interfaces

Services

  • CTI Dienste

    CTI services require a supported PBX, with CSTA/TAPI interface enabled.

    Hint

    The TAPI driver must be able to monitor all lines of the PBX.

  • XPhone Call Controller (XCC)

    The XCC can be run locally on the XPhone server, or outsourced to a Linux satellite.

  • Unified Messaging services (UM)

    Unified Messaging services include text message, fax server, voicemail and the XC Auto Attendant.

    • IP channels (SIP/H.323):
      • TE-Systems XCAPI

    Hint

    An ISDN connection is no longer supported.

  • Sending text messages:
    • Certain web providers over HTTP (e.g. Mesmo)

  • E-mail server:
    • Microsoft Exchange 2019, 2016 (mixed operation on request - mandatory evaluation incurs additional costs)

    • Other e-mail servers with IMAP / SMTP support

LDAP (telephone system or end device)

  • LDAP V2/V3

Hint

The scope of delivery for contact data integration depends on the respective LDAP-compatible TK system/end device and on the used UC clients. More information available at www.c4b.com.

Have you found an mistake on this page?

Please send us a hint about this error by mail to doku@c4b.de. Thank you very much!