Interfaces
Services
- CTI Dienste
CTI services require a supported PBX, with CSTA/TAPI interface enabled.
Hint
The TAPI driver must be able to monitor all lines of the PBX.
- XPhone Call Controller (XCC)
The XCC can be run locally on the XPhone server, or outsourced to a Linux satellite.
Hint
Note the system requirements for XCC satellites.
- Unified Messaging services (UM)
Unified Messaging services include text message, fax server, voicemail and the XC Auto Attendant.
- IP channels (SIP/H.323):
TE-Systems XCAPI
Hint
An ISDN connection is no longer supported.
- Sending text messages:
Certain web providers over HTTP (e.g. Mesmo)
- E-mail server:
Microsoft Exchange 2019, 2016 (mixed operation on request - mandatory evaluation incurs additional costs)
Other e-mail servers with IMAP / SMTP support
LDAP (telephone system or end device)
LDAP V2/V3
Hint
The scope of delivery for contact data integration depends on the respective LDAP-compatible TK system/end device and on the used UC clients. More information available at www.c4b.com.
Have you found an mistake on this page?
Please send us a hint about this error by mail to doku@c4b.de. Thank you very much!