General information about licenses
Hint
Watch our video tutorial: Licenses.
Assign licenses
Licenses are allocated to a user as soon as the respective function is configured for him and depending on whether this user actually logs into the system. The location configuration (User administration) points out the licenses necessary in each case.
Users that currently are not to use a license can be moved to a configuration group where the corresponding functions are deactivated. Note here that possible personal settings are deleted and the deactivated functions are no longer available, for example receiving of faxes or voicemail.
Sub-licensing
If there are fewer licenses available than required, the user-related licenses are allocated according to a defined list so that you can make sure after a system restart that the licenses are allocated to the same user as before the restart.
If you want to check an individual location for sub-licensing, go to the location and then select in Options (
) > Show license overview for the location:
In the user overview (XPhone Connect Server > User administration > Location or Configuration group) you can see a warning symbol for the respective users 
in the column * if they do not have sufficient licenses.
Analytics licenses:
Access to the Analytics website is only possible when all team members have a valid license. The team leader does not need a license. If there are more team members than available licenses, a warning appears on the Analytics configuration page as well as on the start page of the Web Administration.
Types of XPhone Connect Licenses
User based licenses
License |
Description |
|---|---|
Office |
User license to use unified communications functions with the XPhone Connect Client and groupware. Consists of the following functions:
Requirements:
|
Office Plus |
User license to use unified communications functions with the XPhone Connect Client and groupware. Consists of the following functions:
Additional functions compared to XPhone Connect Office user license:
Requirements:
and
|
TeamDesk |
User license for hotline caller management including evaluations to improve team accessibility. Includes the following functions: Hotline-Management
Evaluations (Analytics)
Requirements:
and additionally
|
Voicemail |
User license for use of extensive voicemail functions in conjunction with XPhone Connect Client, groupware, other applications or as a pure voicemail solution (stand-alone)
When using XPhone Connect Client/Outlook Add-On additionally: - Visual Voicemail in XPhone Connect Client and in the MobileApp. - Integration e.g. in Outlook or the XPhone Connect Client. Requirements:
|
Fax |
User license for the use of functions for sending and receiving faxes when used with XPhone Connect Client, groupware, other applications or as a pure fax solution (stand-alone).
When using XPhone Connect Client / Outlook Add-On additionally:
Requirements:
|
TAPI Line |
TAPI-Line license, which provides access to CTI control of PBX extensions
Requirements:
|
Contacts |
User license to search directory services, applications and databases when using other UC systems/clients/endpoints.
Requirements:
|
Dashboard |
User license for application integration into supported UC clients. Adds the following features to the XPhone Connect 8 - CONTACTS license:
Requirements:
and
|
System licenses
License |
Description |
|---|---|
Server |
Server license and prerequisite for using the extension licenses: OFFICE, OFFICE PLUS, TEAMDESK, TAPI, FAX, VOICEMAIL, AUTO ATTENDANT, ADDITIONAL DATABASES, CONTACTS, DASHBOARD
|
IP Channel |
Extension license: IP interface to the PBX system for using fax, voicemail and Auto Attendant with IP PBX systems.
Recommendation for average use:
Requirements:
|
Auto Attendant |
Extension license for the use of XPhone Connect Auto Attendant.
Requirements:
and
|
Additional Databases |
Extension license for using 10 additional data sources with XPhone Connect Server Requirements:
|
Lizenzmodel with XPhone Connect Client
UC solution for telephone systems up to 5,000 users
The licensing model is modular so that you can license the individual UC services individually and for each user. No additional XPhone licenses are required for connecting one or more PBXs to an XPhone Connect server.
Hint
When purchasing an XPhone Connect Office Plus license, one basic XPhone Connect Office license is included and displayed as such.
Example: If a customer buys 100x XPhone Connect Office licenses and 50x XPhone Connect Office Plus licenses, he has 150x XPhone Connect Office licenses, 50x of which have the extension license (Office Plus). In XPhone Connect Server the licenses are displayed as follows: 150x XPhone Connect Office licenses & 50x XPhone Connect Office Plus licenses. Please note that the customer does not have a total of (!) 200 licenses, but 150.
With one server license, up to 10 data sources can be connected in XPhone Connect Directory.
License model without XPhone Connect Client
Expansion of existing UC solutions
XPhone Connect can be used as a function extension of other UC solutions for contact data integration or as a stand-alone server for fax, voicemail and/or auto attendant as well as a TAPI server (TAPI service provider), even without using the XPhone Connect Client. Here, too, individual and user-specific licensing of the individual UC services is possible. No additional XPhone Connect licenses are required for connecting one or more PBX systems to an XPhone Connect server. The use of Analytics requires a CTI connection (TAPI, CSTA) between the XPhone Connect Server and the PBX.
Dashboard is currently only available for Skype for Business.
Have you found a mistake on this page?
Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!