Administrators

Hint

Watch our video tutorial: System settings.

Administrators configure the XPhone Connect System. Also for a selected location depending on authorisation. Administrators can configure the entire XPhone Connect Server. A sub-administrator only assumes tasks for certain locations.

The adaptations of the respective administrator are listed in the change logs. In this way, the cause of a configuration adaptation can be enquired more quickly in case of discrepancies.

Creating / editing

Creating an administrator

Clicking New administrator will open a new dialogue window where a new system administrator can be configured. We describe the setting options below.

Editing an administrator

First, select the entry you want to edit and then click Edit administrator or click directly on the name. In the dialogue window that opens now, you can view and edit existing settings and authorisations.

Hint

We always recommend to change the default password of the default system administrator “admin”. Please pay attention to the Password policies.

General

Enter the administrator’s contact data here.

First name:

Enter the administrator’s first name here.

Last name:

Enter the administrator’s last name here (mandatory field)

E-mail:

Enter the administrator’s email address here.

Description:

Enter a description here to be able to better distinguish this administrator from others.

Account

The administrator’s login data are entered here:

Login name:

Enter the administrator’s login name here (mandatory field)

Password:

Enter the administrator’s password here (mandatory field)

Confirm password:

Confirm the administrator’s password here (mandatory field)

Administrator blocked:

Users can be blocked without having the delete them (symbol: crown with a small X / ). If the user tries to log in, he will see the notification Login unsuccessful: User locked out..

Password policies

A password must consist of at least 8 characters, have upper case and lower case letters, two numbers and two special characters. As soon as the password conforms with the policy, a small green tick appears at the end of the line (), or a red minus symbol () appears as long as the policy is not met.

Roles

You can assign administrator rights and roles here. The following administrator types exist. Each has certain rights depending on the role.

System administrator

May manage the entire system without restrictions.

Sub-administrator

Can only carry out certain tasks.

The location must have been added first in User Management. If this has already been done, a location can be assigned to a user in different ways:

User administrator - Individual selection:

Select the location you want to assign and click the individual arrow pointing to the left. Clicking on the “individual arrow” pointing to the right will de-select the selected location.

User administrator - Complete selection:

All locations can be assigned by clicking the double arrow pointing to the left. Clicking on the double arrow pointing to the right will de-select all assigned locations.

Authorisations

Authorisation	Description	Access
Data protection official	Can manage the Analytics settings. [1]	Analytics > Settings
Analytics administrator	Can view the Analytics settings and manage the Analytics groups. [2]	Analytics > Settings Analytics > Groups User management of the assigned location
Team administrators	Can manage monitoring and workgroups, e.g. for the Team Panel	Teams
Voicemail-Administrators	Can manage messages and auto attendants. [3]	System settings > UM > Voicemail > Greetings System settings > UM > Voicemail > Auto Attendants User management of the assigned location
Connector administrator	Can manage and run the connectors. [4]	System settings -> Connectors User management of the assigned location
Dashboard designer	Can use the Dashboard Designer. [5]	System settings > Dashboard User management of the assigned location

[1]

Not subject to write protection: The sub-administrator can make general settings and configure data protection levels.

[2]

Subject to partial write protection: The sub-administrator can only view general settings and data protection levels but can not change them. However, he is authorised to add persons to a group as team leader or team member. Furthermore, this sub-administrator has access to the User management of the assigned location.

[3]

Not subject to write protection: The sub-administrator can manage Greetings and configure Auto Attendants. Furthermore, this sub-administrator has access to the User management of the assigned location.

[4]

Not subject to write protection: The sub-administrator can manage and run connectors. Furthermore, this sub-administrator has access to the User management of the assigned location.

[5]

Not subject to write protection: The sub-administrator can use the Dashboard Designer. Furthermore, this sub-administrator has access to the User management of the assigned location.

Delete

You can delete an administrator by marking the respective entry or selecting it via checkbox. Then click on Delete in the header and confirm this. If you want to delete several administrators at the same time, select the corresponding checkboxes of the entries and click on Delete in the header. If you then confirm this, the selected administrators will be removed.

Hint

The main administrators with the name Administrator and the description Administrator of the XPhone Connect Server cannot be deleted.

Have you found a mistake on this page?

Or is something not formulated well or too vague? Then we look forward to receiving an e-mail, preferably with a suggestion for improvement, to doku@c4b.de. Thank you very much!