Attachment

Variable names of the data fields

Contact

The content of the contact data fields depends on the data source used. It is influenced by the data field assignment made in the XPhone Connect directory. In addition, there are fields with administrative information that allow conclusions to be drawn about the configuration of the original data source. Not all fields are served by all data sources.

Fields for reference to the original application

Field	Description
DBAPPLICATION	Identifier of the application that serves the data source of the contact
DBNATIVEID	Unique ID of the original data source
DBPARENTID	Unique ID of the parent record (e.g. Contactà Account)
DBSERVER	Configuration setting how to reach the server of the original application
DBDATABASE	Identifier of the database of the original data source from which the contact originates
DBINSTANCE	Identifier of the instance of the original data source (e.g. for clients).
DBAPPVERSION	Application version of the original data source. This allows version-specific special treatments to be performed in the dashboard
DBAPPVERSION	Type of entity mapped to the contact record (e.g. Contact, Account, Lead).

Contact data fields*

Field	Description
ID	Unique ID of the contact record in the Connect Directory
NAME	Contact last name
FIRSTNAME	Contact first name
TITLE	Title
SALUTATION	Salutation
CNOCOMPANY	Office phone number
CNOPRIVATE	Private phone number
CNOMOBILE	Mobile phone number
CNOMAIN	Call number head office
CNOOTHER	Phone number Other
CNOFAX	Fax number
CNOFAX2	Fax number 2
EMAIL1	E-mail address
EMAIL2	E-mail address 2
EMAIL3	E-mail address 3
WEB	Website
COMPANY	Company
COMPANY2	Company addition
DEPARTMENT	Department
PRIVATE	Reserved
STREET1	Address 1: Street
ZIP1	Address 1: Zip
CITY1	Address 1: City
COUNTRY1	Address 1: Country
STREET2	Address 2: Street
ZIP2	Address 2: Zip
CITY2	Address 2: City
COUNTRY2	Address 2: Country
BIRTHDAY	Birthday
ACCOUNTCODE	Accountcode
CUSTOMERNO	Customer number
POSITION	Position in the company
NOTE	Note
NOTE	Category
STATE1	Address 1: State
STATE2	Address 2: State
USERDEF_1 .. USERDEF_20	User-defined fields (data field mapping must be adjusted). USERDEF_1 to USERDEF_5 are indexed and will be searched during a full text search.

Administration fields of the XPhone Connect Directory

Field	Description
ADAPTER	Display name of the data source
VDIR	Reserved
DISTINGUISHEDNAME	Reserved
ADAPTERCLASSIFICATION	Reserved
PRIORITY	Search priority of the data source
FUZZYMATCH	Hits of a “fuzzy” search (“company” instead of “contact” was found)
FUZZYMATCH	Contact has a picture
AGGREGATEDMATCH	Reserved
ICONINDEX	Reserved
Special dashboard fields
SELECTORDISPLAYNAME	Display name of the contact whose record was selected for display
SELECTORID	Internal unique ID of the HTML elements for the currently selected contact (needed to access controls of the dashboard on HTML/JS level).
TEMP	Reserved
WEATHERIMAGE	Reserved
CREATENEWDATA	Reserved

Call

The data of this context is only available when using the XPhone Client

Field	Description
CALLEDEMAIL	In XPhone Connect V5 and V6 always empty
CALLEDNO	Incoming calls: Phone number of the called line
CALLNO	Call number of the call partner
DISPLAYNAME	Display name of the caller
REDIRECTCALLNO	Phone number of a forwarding connection
REDIRECTDISPLAYNAME	Display name of the forwarding port
DURATION	Duration of the call (only when called from journal, otherwise empty)
REDIRECTTYPE	In XPhone Connect V5 and V6 always empty
STATE	Bit-coded: Bit 0: Going, Bit 1: Ringing, Bit 2: Connected, Bit 3: Internal call, Bit 4: Softphone call, Bit 5: Conference call, Bit 6: Dial-in call for conference, Bit 7: AnyDevice call
TIME	Time string encoded according to ISO 8601 (.NET: Time.ToString(“o”))

User

The logged-in user is determined by the client appending its e-mail address in the dashboard call. This e-mail address is converted into a contact record by a search in the XPhone Directory. In the dashboard, some of the attributes of the contact record are available as variables.

If the XPhone Server is operated in the “UC server with user administration” mode, the default prioritization of the data sources normally ensures that the logged-on user is identified from the “XPhone user” data source (provided that his e-mail address is correctly maintained in the user data).

Field	Description
NAME	User last name
FIRSTNAME	User first name
COMPANY	Company
DEPARTMENT	Department
EMAIL1	E-mail address
POSITION	Position in the company
SALUTATION	Salutation
CNOCOMPANY	Office phone number
CNOFAX	Fax number
CNOMAIN	Call number head office
CNOMOBILE	Mobile phone number
CNOPRIVATE	Private phone number
STREET1	Address 1: Street
ZIP1	Address 1: Zip
CITY1	Address 1: City
STATE1	Address 1: State
USERDEF_1 … USERDEF_20	User-defined fields (data field mapping must be adjusted)

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