Getting Started

PBXs supported

The PBXs were tested by C4B and officially approved.

Alcatel

Model	Version	CTI	UM	XCC
OmniPCX Office (OXO)/ Octopus Open	from V8.1	CSTA	SIP [1]	◼ [2]
OmniPCX Enterprise (OXE) / Octopus EP [4]	from V9.1 Patch 26	CSTA [3]	SIP	◼ [2]

[1]

No MWI signaling when connected via SIP.

[2] (1,2)

XCC tested with Version 11.1

[3]

Restriction: Forwarding during a call is not possible due to the system. The Reject call function is not available when connected via CSTA

[4]

XPhone Connect support Alcatel-Lucent OXE with trunking scenarios with node numbers.

Auerswald

Model	Version	CTI	UM	XCC
Commander 6000	from V8.1	CSTA [11]	-	-

[11]

TAPI (manufacturer TSP). The TAPI driver must be able to monitor all lines of the telephone system.

Avaya

Model	Version	CTI	UM	XCC
Communication Manager (ACM)	6.3	CSTA Phase 3 [21]	SIP /H.323	◼ [22]
IP Office 500 and IP Office Server Edition	9.1.7.0.163	TAPI [21]	SIP [23] / H.323	◼ [24]

[21] (1,2)

CTI control of DECT devices is not supported.

[22]

XCC tested with Version 6.3.

[23]

UM tested via SIP, MWI not functional.

[24]

Rejected XCC calls are not signalled to the caller. Clip No Screening is not supported. Automatic authentication for conference calls using the phone number is not supported.

Cisco

Model	Version	CTI	UM	XCC
Unified Communications Manager (CUCM), BE6000, BE7000	CUCM V5.0 - V12.5	TAPI	SIP [31]	◼ [32]

[31]

T.38 Fax: TLS/SRTP not supported.

[32]

XCC tested with Version 11.0.

Deutschland LAN Cloud PBX (Telekom)

Model	CTI	UM	XCC
Cloud PBX	CSTA [41]	-	-

[41]

Internet connection and account for Cloud PBX (MyPortal) required.

Innovaphone

Model	Version	CTI	UM	XCC
Innovaphone	v12R1	SOAP / TAPI [51]	SIP [52] / H.323 [53]	◼

[51]

DoNotDisturb not supported.

[52]

MWI via SIP not supported according to TE-Systems.

[53]

UM tested with H.323.

Mitel

Model	Version	CTI	UM		XCC
MiVoice Office 400 / 415 / 430 / 470	VR6.1	CSTA [61]	SIP		◼ [62]
MiVoice 5000 [63] MiVoice Office	R8.0 SP1	CSTA	SIP		◼

[61]

Mitel Twinning and DoNotDisturb are not supported. No indication whether an incoming call has been forwarded.

[62]

XCC - Consultation and Reject are not supported. When using an external AnyDevice device, the trunk number is signalled instead of the extension number. Conference dialling with AnyDevice is not possible.

[63]

Perhaps not all features supportet. See Release document.

Unify

Model	Version	CTI		UM	XCC
OpenScape Business * X3/X5/X8/S Octopus * FX3/X5/X8/FX8S	V1 R3 V2 V3	CSTA [71] Phase 3		SIP [72]	◼ [73]
OpenScape Voice	V8 / V9	CSTA		SIP	◼ [74]
OpenScape 4000 / Octopus F900	V6/V7/V8/ V9/V10	CSTA		SIP	◼ [75]

[71]

Openscape Business S: CTI connection via Master Node directly. Openscape Business X: Up to V2 motherboard CTI connection via booster card/server. From V3 motherboard with CSTA licenses.

[72]

MWI not supported.

[73]

XCC tested with version 3.3.0_552 / In OSBiz a networking license is required.

[74]

XCC tested with Version V8 R0.34.8 / V9 R0.12.4

[75]

XCC tested with Version V8.

Further PBX systems

The connection between XPhone Connect and the PBX is realised with TAPI, CSTA and SIP/H323. Therefore, compatibility is often ensured even if the system was not specifically tested and approved by C4B.

Use and possible limitations of XPhone Connect with the PBXs can be tested. C4B provides test licenses for their partners free of charge.

Hint: Trunking between PBX systems

The maximum number of SIP gateways that can be configured is 50. Phone numbers must always be signaled/configured in E.164 format (FQTN) for site networks. Virtual numbering (VNR) or virtual node numbers cannot be supported. An additional SBC may be required for this.