Getting Started

Search

The search makes it possible to search for users or lines across all locations, for example to find errors or security gaps. Various search filters are available for this purpose. To call up the search, click on the black magnifying glass () in the top right-hand corner. A search dialog opens with the following search criteria / actions:

Possible actions

Remember selected entries

All selected entries are added to the watch list to enable various actions for the user. The watch list is particularly helpful if the results list comprises several pages. This gives you a better overview of the selected users. To remove a user from the watch list, click on the trash icon next to the name in the watch list.

Send e-mail

You can use this function to send an e-mail, e.g. to ask all users to change their password. To do this, select all users who should receive an e-mail and click on E-mail. Your standard e-mail program opens and inserts all users as recipients in a new e-mail.

Block users

Allows to lock the selected / highlighted users (without confirmation). If you call the Change user dialog, you can unlock the user again in the User account field.

AnyDevice configuration

Opens the AnyDevice configuration wizard.

Search criteria

• Search by user, telephone number, fax number:

  • When selecting telephone numbers, users whose telephone number matches the entered search criterion are shown.

  • For example, when entering 25, all users whose telephone or fax number contains the number 25, such as 255 or 0891234567892525.

    • Actions:

• Search for users without lines:

  • The search for users without lines shows all users to whom a line has not been allocated.

    • Actions:

• Search for users inactive lines:

  • Search for users with inactive line displays all users whose line is currently inactive.

    • Actions:

• Search for users that do not meet the password policy:

  • This search finds all users who do not currently comply with the password policy assigned to them. Users who have not been assigned a password policy are not displayed.

    • Actions:

• Search for users that do not meet the Voicemail-PIN policy:

  • This search allows you to find all users that currently do not meet the communicated Voicemail PIN policy.

    • Actions:

Search result

For faster and more comfortable navigation, the links are integrated in the results list:

Go to user:

• Click on the name

  Shows the data of the currently selected user.

Go to line:

• Click on the phone number

  Shows the data of the corresponding line.

Go to location/group:

• Click on the location

  Goes to the location containing the user.

The following information is also displayed:

• Fax number

• TeamDesk group

• E-mail