Getting Started › Licensing

Rehosting

To replace the hardware of your XPhone Connect server (e.g. also when switching to a new virtual machine), proceed as follows:

1. Login to XPhone Connect Web-Administration

   • Open XPhone Connect Web-Administration in your browser.

   • Log in with your administrator access data.

2. Navigating to license management

   • In the main menu, go to System settings > Licenses > License management.

3. Transfer licenses

   • Method 1: Hardware replacement via the integrated license management in the Web-Administration of the XPhone Server.

     • Click on Manage license package online.

     • Enter the license request codes already redeemed on the old hardware, the old hardware ID or the old X-ID.

     • Request a confirmation e-mail via the Send e-mail button.

     • Click on the link in the confirmation email to confirm that the licenses should be transferred to the new hardware.

     • Enter the new Hardware ID.

     • Confirm your entries and have the licenses automatically imported into the XPhone Connect Server by clicking on Generate and install licenses.

     • Note: The license.xml file sent by e-mail is not required for this method.

   • Method 2: Hardware replacement via online license management.

     • Determine your Hardware ID.

     • Open the Online license management in any browser.

     • Enter the license request codes already redeemed on the old hardware, the old hardware ID or the old X-ID.

     • Request a confirmation e-mail via the Send e-mail button.

     • Click on the link in the confirmation email to confirm that the licenses should be transferred to the new hardware.

     • Enter the new Hardware ID.

     • Have the licenses sent to you by e-mail by clicking on Generate and deliver licenses.

     • Save the license.xml file sent to you on your computer.

     • Import licenses:

       • Click on Import license package.

       • Select the license.xml file from your computer.

       • Click on the Import button.

4. Checking the license activation

   • Ensure that your new licenses are correctly activated and visible in the system. To do so, follow these steps:

     • In the Web-Administration navigate to System settings > Licenses > License management.

     • If the license retrieval was successful, a license certificate should be displayed there.

     • All ordered licenses should be listed in the overview.